Shipping policy
📦 Cathy’s Collective Shipping Policy
We work with a variety of amazing brand partners to ship your orders directly from their warehouses — allowing us to offer thousands of curated styles, faster delivery, and better pricing. Below is everything you need to know about how shipping works at Cathy’s Collective:
🚚 Processing & Shipping Times
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Orders typically ship within 1–3 business days, depending on the brand partner’s fulfillment schedule.
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You may receive multiple packages if your order includes items from different brands — each item ships directly from its respective warehouse.
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Orders placed on weekends or holidays begin processing the next business day.
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Once each item ships, you’ll receive tracking info by email.
- Shipping typically takes 5-7 days. In some instances, shipping carriers may have delays. Cathy's Collective is not responsible for delays once items are shipped.
💵 Shipping Rates
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FREE U.S. shipping on orders over $150 (calculated across all items in your order).
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Orders under $150 will have shipping rates calculated at checkout, based on each supplier’s shipping policy.
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Each brand partner may apply their own shipping charges — these are reflected at checkout.
🌍 International Shipping
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Yes, we offer international shipping!
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Free shipping is not available on international orders.
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International returns must be shipped back at the customer’s expense.
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Delivery times may vary based on customs or country-specific carrier delays.
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Cathy’s Collective is not responsible for customs delays or international shipping issues once the order has left the U.S.
⚠️ Important Notes
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Cathy’s Collective is not responsible for lost or stolen packages marked as delivered by the carrier.
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Please double-check your shipping address before placing your order.
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If an order is returned to us due to an incorrect address, additional shipping charges may apply to reship the item(s).
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If your tracking number shows your package was delivered but you can’t locate it, we recommend reaching out to the carrier directly for assistance.
📬 Need Help? We’re Here for You
Our customer care team is here to make sure your experience is seamless:
📞 Call us at: 508.394.0600
📧 Email us at: support@cathyscollective.com
Thank you for supporting Cathy’s Collective — where you shop from hundreds of brands, all in one place 💛